Skip to content

TrailSwing® FAQs

Click any topic to expand it

Which TrailSwing® Should I Buy?

Which Trail Swing?

There are 2 main sizes of Trail Swings. Although the Trail Swing HD is better suited for full size Trucks, Anyone running 35"+ tires can opt for the extra strength of the Trail Swing HD. The Trail Swing HD can also fit on a 4runner if 35"+ tires and heavy loads are desired. The Jeep Gladiator will also fit both. The units are 30 lbs weight difference. Lengths shown in red are approximate from hitch center to edge of TrailSwing®.

Will TrailSwing® Fit My Vehicle?

Will It Fit My Vehicle?

Need to Check if TrailSwing® Fits Your Vehicle?

    • Measure your hitch: The pin hole must be less than 3.9" from your bumper edge
    • Height clearance needed:
      • 9.25" for LH and Standard models
      • 10" for HD model

See the image for measurement guidance. Perfect for confirming compatibility with unique or unlisted vehicles.

 
Learn More About The TrailSwing® AE

Learn More About The TrailSwing® AE

Best for vehicles with higher hitch mounts, such as:

  • Subaru Ascent / Outback / Forester
  • Toyota RAV4
  • Honda CR-V / Element / Passport
  • Mazda CX-5 / CX-9
  • Ford Escape / Bronco Sport
  • Hyundai Santa Fe / Tucson/ Santa cruz
  • Kia Sorento / Sportage

Why choose AE: Better hatch clearance on taller vehicles

Standard model: Angled up for ground clearance

AE model: Straight for easier hatch access

TrailSwing® Transferable Limited Lifetime Warranty

TrailSwing® Limited Lifetime Warranty

Transferrable Warranty on New Orders ending (6/2024) Don't worry, a new purchase will still have a Limited Lifetime Warranty which will be valid as long as you are the original owner!

Please Register Your Product within 30 Days of delivery to be eligible for the warranty. To register your product, send us the required info found below.

Dirtcom offers a limited lifetime transferrable warranty. This warranty can be transferred to a new owner upon transferring ownership of the TrailSwing®. Transferrable Warranty eligible only on Trail Swings purchased before 6/1/2024. We individually serial number each TrailSwing® that goes out to you and keep records of the original purchaser. This allows us to keep track of when it was built and sent out. As long as the original purchaser and new owner informs us and provides necessary details of ownership transfer within 24 hours from time of transfer, the Limited Lifetime Warranty will transfer to the new owner. Current photos of the Trail Swing must be sent and approved before warranty is transferred. Dirtcom's Limited Lifetime Warranty will remedy any defects in manufacturing, welding, and/or workmanship through repairs, complete replacement of the product, or equivalent refund. This warranty does not include hardware and replaceable components such as bearings, rubber, polyurethane, or other individually attached features. This warranty is voided upon misuse of the TrailSwing®, which includes but is not limited to; overloading, operating vehicle while Trail Swing is open, accidents, neglect, incorrect installation, and excessive offroad forces such high speed jumps. This warranty does not cover the powder coat. This warranty does not cover scratches, dents, and wear and tear from normal operational use. This warranty does not imply or cover shipping costs from the purchaser to Dirtcom Inc. Please refer to our Youtube channel www.youtube.com/dirtcomplex for proper use and instructions.

DISCLAIMER OF LIABILITY

REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR THE ISSUANCE OF A REFUND OR CREDIT (AS DETERMINED BY Dirtcom Inc.) IS A PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY. DAMAGE TO A PURCHASER’S VEHICLE, CARGO AND/OR TO ANY OTHER PERSON OR PROPERTY IS EXCLUDED.

THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

For Warranty Registration, Claims, or Transfer of Ownership Please contact us at TrailTech@dirtcomusa.com with the following information;

Name

Address

Order #

Serial # DCTSXXXX (found on lower portion of stainless steel name plate or on a security plaque located on the back side of the TrailSwing® above the hitch)

Current Photos of TrailSwing® (For ownership transfer)

Proof of Purchase

TrailSwing® Shipping Policy

Trail Swing, Trail Swing LH, and Trail Swing AE ship via UPS Ground to all fifty states in the USA and all provinces in Canada.

Trail Swing HD ships palletized freight for a flat rate to USA and Canada.

Other countries - contact us for shipping estimates.

When will I receive my TrailSwing®?

Typically we ship 2-4 weeks from your order. From there shipping takes 2 to 5 days. You will receive a tracking # as soon as your order is ready for shipment!

TrailSwing® Return And Exchange Policy

We offer a hassle-free 30-day return on TrailSwing® and TrailSwing® accessories.

How do I ship my order back to you?

Returns must be made in original packaging. Returns must be unused and new items. A 15% restocking fee may be applied to items that show signs of use.

Return And Shipping Policy

Shipping this item is costly, so we’ve structured our return policy to be fair and clear:

This item is not available for rent. It can only be purchased.

We offer free return shipping within 14 days of the item being received.

For returns made between 15 and 30 days, the customer is responsible for return shipping costs.

After 30 days, we do not accept returns for any reason outside of manufacturer defects.

If your item arrives defective or damaged due to a manufacturing fault, please contact us immediately. We will cover the cost of return shipping and either replace the item or issue a full refund, depending on the situation.

Items must be returned in their original condition with all parts and packaging included. Returns will not be accepted for items that show signs of misuse, modification, or accidental damage.

Is TrailSwing® The Best?

We are of course biased and feel our TrailSwing® is the best. We decided to cut ours and another tire carrier in half! Check out the following video for an in depth dissection and comparison video below.